Accessible Request

Residents and visitors can request an accessible format or communication support for City services, programs, or documentation


Before you begin:

  • If you are requesting an accessible format, it is important to know the document’s name.
  • If you are unsure which format or communication support you require, you can contact the city clerk’s office.

Fee:

You will be notified if there is a fee.

Request:

  • Online - Please complete the online request form.
  • In-person - Please call to book an appointment.
  • 905-735-1700 / TTY: 1-866-273-5094
  • accessibility@welland.ca
Fill out my online form.